Privacy Policy
One Call Home Handyman - Houston, a One Call Enterprises, Inc. company (OCH), is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the OCH Web site and governs data collection and usage. By using the OCH website, you consent to the data practices described in this statement.
Collection of your Personal Information
OCH collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. OCH also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by OCH. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by OCH for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the OCH Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through OCH public message boards, this information may be collected and used by others. Note: OCH does not read any of your private online communications.
OCH encourages you to review the privacy statements of Web sites you choose to link to from OCH so that you can understand how those Web sites collect, use and share your information. OCH is not responsible for the privacy statements or other content on Web sites outside of the OCH and OCH family of Web sites.
Use of your Personal Information
OCH collects and uses your personal information to operate the OCH Web site and deliver the services you have requested. OCH also uses your personally identifiable information to inform you of other products or services available from OCH and its affiliates. OCH may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
OCH does not sell, rent or lease its customer lists to third parties. OCH may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, OCH may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to OCH, and they are required to maintain the confidentiality of your information.
OCH does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
OCH keeps track of the Web sites and pages our customers visit within OCH, in order to determine what OCH services are the most popular. This data is used to deliver customized content and advertising within OCH to customers whose behavior indicates that they are interested in a particular subject area.
OCH Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on OCH or the site; (b) protect and defend the rights or property of OCH; and, (c) act under exigent circumstances to protect the personal safety of users of OCH, or the public.
Use of Cookies
OCH Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize OCH pages, or register with OCH site or services, a cookie helps OCH to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same OCH Web site, the information you previously provided can be retrieved, so you can easily use OCH features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of OCH services or Web sites you visit.
Security of your Personal Information
OCH secures your personal information from unauthorized access, use or disclosure. OCH secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement OCH will occasionally update this Statement of Privacy to reflect company and customer feedback. OCH encourages you to periodically review this Statement to be informed of how OCH is protecting your information.
Contact Information
OCH welcomes your comments regarding this Statement of Privacy. If you believe that OCH has not adhered to this Statement, please contact OCH by visiting our Contact Page. We will use commercially reasonable efforts to promptly determine and remedy the problem.